About Us
Shadowsocks Accelerator is an international cyber privacy technology company established in 2020. Our mission is to enable every internet user globally to access the web safely, freely, and at high speeds. Since our inception, Shadowsocks Accelerator has provided reliable acceleration services to over 8 million users.
Our Mission
Making safe internet access attainable. Shadowsocks Accelerator is committed to protecting user privacy, and accelerating internet connectivity through leading encryption technologies and global infrastructure, allowing everyone to explore the digital world freely.
Our Vision
To be the most trusted cybersecurity brand globally. Shadowsocks Accelerator is building an internet where privacy is not a luxury but a fundamental right. We believe that technology should serve people, not monitor them.
Core Values
- User-Centric
- Transparency and Trust
- Technology-Driven
- Global Perspective
Self-Developed SmartRoute Intelligent Routing Engine
Shadowsocks Accelerator’s SmartRoute engine analyzes the latency, load, and packet loss rates of global nodes in real-time, dynamically calculating the optimal routing path for each user. This technology has reduced average connection latency by 40% and increased the success rate to 99.8%. The engine updates the global network status map every 5 seconds to ensure the best path is always selected.
Next-Generation Obfuscation Technology
Shadowsocks Accelerator’s R&D team has developed a unique traffic obfuscation technology that disguises accelerator packets as regular HTTPS traffic. This technology combines TLS 1.3 fingerprint simulation and random padding techniques, making it impossible for deep packet inspection systems to identify accelerator traffic. In stringent network environment tests, the connection success rate of the obfuscation mode exceeded 97%.
Security Audits and Vulnerability Reward Program
Shadowsocks Accelerator conducts at least two comprehensive security audits annually, executed by independent third-party organizations. Additionally, we operate a public vulnerability reward program inviting global security researchers to test Shadowsocks Accelerator products. To date, over 200 security researchers have participated in our bounty program, helping us address more than 50 potential security issues.
Open Source and Transparency
Shadowsocks Accelerator is committed to technological transparency; the core encryption library and key components of the acceleration client have been open-sourced on GitHub. Anyone can review our code and verify our security claims. Contributors from the open-source community have helped us identify and address multiple code optimization opportunities, improving client performance by 15%.
Global Data Center Partnership Network
Shadowsocks Accelerator has partnered with top global data center operators such as Equinix, Digital Realty, and NTT Communications. Our servers are deployed in Tier 3+ level data centers, ensuring 99.99% hardware availability. Each data center is equipped with redundant power, networking, and cooling systems.
Localized Service Teams
Shadowsocks Accelerator’s customer service and technical support teams are spread across various time zones, offering services in multiple languages including Chinese, English, and Japanese. Users from different regions receive timely localized support. Our average ticket resolution time is 4 hours, and customer satisfaction remains above 96%.
Compliance and Data Sovereignty
Shadowsocks Accelerator’s operational entity is registered in a privacy-friendly jurisdiction, outside the jurisdiction of the Five Eyes/Nine Eyes/Fourteen Eyes alliances. We strictly comply with international data protection regulations such as GDPR, ensuring that user data receives the highest legal protection. Users can exercise their rights to access, modify, and delete data at any time.
Social Responsibility and a fast, private internet
Shadowsocks Accelerator actively engages in charitable activities to promote global a fast, private internet. We provide free acceleration accounts to non-profit organizations and journalists, supporting free speech and information transparency. Shadowsocks Accelerator also regularly donates to the Electronic Frontier Foundation (EFF) and open-source privacy projects, contributing to building a safer and freer internet.